Just went and picked up the new 1Ghz 12-inch with Superdrive over my lunch break from CompUSA. It’s nice and I am currently starting the process of setting it up and transfering files from the old 12-inch to this one. I should be ecstatic about all this, but unfortunately some pushy kid at CompUSA really was working on the buzzkill. He would not stop trying to push the $350 AppleCare warranty on us. He was like, “Have you ever owned a Mac before?” Yes. “Oh, yeah, well what model?” Actually, I have one of these. “Well, how long have you had it for?” Over 6 months now. “Well did you know that the batteries in these only last a year…” Well, a battery is less expensive than this warranty… “Yes, but you need to buy a new one every year. If you don’t, you are going against what the manufacturer, Apple, recommends…”
I mean, he just kept going with this shtick. Is this really what you recommend, Apple? A new battery every year? If not, I’d contact the White Plains CompUSA store and tell them to tell the skinny kid with the long sideburns that he needs to stop spreading lies about your company and generally harrassing the customers, or, even better yet, fire him.
I was so steamed I yelled at the kid, “Listen, you are about to lose this sale for you and all your teammates if you do not stop harrassing us immediately.”
Ugh. Okay, rant over for now. I’ll write a letter to CompUSA when I get the chance, but for right now I have a new machine to configure…
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